This Is Marketing: You Can't Be Seen Until You Learn to See Hardcover – Illustrated, November 13, 2018

I’ve owned my business for 21 years, but Seth Godin’s book, This Is Marketing, has transformed the way I think about marketing. I think this book could be called, The Philosophy of Modern Marketing, or Marketing that is Truly Effective.I used to think of marketing as a series of tasks I needed to do each month in order to drum up new business.Now I see marketing as a noble adventure with the intent to create meaningful change in some part of the world. On page 144, Seth talks about “your quest to matter.” That’s a beautiful way to some up his perspective on marketing. It’s not a task. It’s a quest, a call to adventure, something in sync with Joseph Campbell’s work on The Hero’s Journey.Seth emphasizes three critically important questions:1. What change are you trying to make?2. Who are you seeking to change?3. What promise can you make to your potential customers? (Hint: your promise needs to connect to the change you want to make in the world.)He points out that the primary purpose of marketing is to create change in the world; meaningful, positive change.Then in Chapter 10 he explains how important it is to create tension that causes people to make a decision to work with you. On page 121, he wrote, “There are two ways to do your work. You can be a cab driver. Show up and ask someone where they want to go. Charge them based on the meter. Or you can be an agent of change, someone who creates tension and then relieves it.”This reminds me of Joseph Campbell’s retelling of the story about King Arthur and the Knights of the Round Table. King Arthur challenged the knights to go on a quest for the Holy Grail. Then one of the knights stood and said, “We should all enter the forest at a different point, a place where there is no path. We should carve out our own path in our pursuit of the Holy Grail.”To me, that’s what Seth is telling us to do. Carve out your own path by clarifying the change you want to make in the world, which is your Holy Grail, and then steadily, day after day, stay on that quest to create that change for the people who need that change.Early in the book I decided to put a star next to statements that really meant a lot to me. By the end of the book I had over 70 stars and most of the book underlined. Here are some of the most powerful statements for me:(Page 12) “Marketers make change happen: for the smallest viable audience, and by delivering anticipated, personal, and relevant messages that people actually want to get.”(Page 12) “Marketers have the empathy to know that those they seek to serve don’t want what the marketer wants, don’t believe what they believe, and don’t care about what they care about.”(Page 20) “Marketing is our quest to make change on behalf of those we serve, and we do it by understanding the irrational forces that drive each of us.”(Page 28) “You have no chance of changing everyone. You need to change someone. Which ones? Do they share a psychographic?”(Page 65) “Our calling is to make a difference. A chance to make things better for those we seek to serve…Not for your own benefit, but because of what it can produce for others.”(Page 70) “Great marketing is the generous and audacious work of saying, ‘I see a better alternative; come with me.’”(Page 81) “Marketers make change. We change people from one emotional state to another. We take people on a journey; we help them become the person they’ve dreamed of becoming, a little bit at a time.”Do you see what I mean? Over and over and over Seth is teaching a new philosophy of modern marketing. Decide on the change you want to make, decide on who to change, and make a promise as to what those people will gain from you to make that change.I can’t encourage you enough to read, This Is Marketing. I believe you will see your marketing work as a noble adventure to make great and positive change in the world. And the book is filled with nuances and processes for you to consider as you move your marketing into action.

Seth Godin's books have been invaluable to me over the past eight years since I discovered him online. His insight, encouragement, and knack for getting to the core of each idea he talks or writes about has been invaluable in my actual everyday life, before I started a business.When I was a stay-at-home homeschooling mother I read Seth's books and blog. His message about "work that matters" has always inspired me. I'm an INFJ, so doing work that matters is pretty much as important as breathing. On page 14 of his latest book, This is Marketing, Seth Godin writes: "Marketing is the act of making change happen".And he shows us how we can use the principles of marketing to share our meaningful work with the world and bring about change. All through this book, and, indeed, all of Seth's work, you will hear him talk about doing "work that matters for people who care" and that we, as marketers, are meant to serve people and add value.This is not the way marketing was seen in the past. It is no longer considered a good marketing practice to selfishly demand that people (who don't know us) give us their time and attention as we try to sell them something. Instead, we are to start by showing up consistently, bringing our best to people, and serving them.Then, if we earn their trust and we become part of a "tribe" or community of people who share interests, we can offer what we have. And they might actually choose to listen to our message and, possibly, to buy from us. One very important point Seth makes in Chapter 20 "Organizing and Leading a Tribe" is this:"The tribe doesn't belong to you, so you don't get to tell the members what to do or to use them for your own aims." (p. 230)I hear a lot about "building your tribe" and "growing your followers on social" from successful influencers, but Seth is right: if you are lucky enough to have a group of people who want to listen to you, that's great! But you don't own that community--you are there to serve them, not use them.I'm jumping around a bit, but Chapter 9, "People Like Us Do Things Like This" is about people's desire to fit in and their perception of status. Seth explains why it is so difficult to bring about change. I found this chapter super helpful to understand why marketing can be so difficult.Chapter 10 is about the creation of tension, as a marketer, in order to bring about forward motion, and, thus, the change we want to make. He explains "pattern match" and "pattern interrupt". This was helpful in understanding what to do about the resistance people have to change.Other valuable and practical insights can be found in his chapters "A Better Business Plan", "The Funnel", and "Status, Dominance, and Affiliation".I always appreciate the generosity with which Seth shares his wisdom and the clear way he explains marketing principles so that anyone can comprehend them. Throughout the book, just like in everything else he shares with the world, Seth's message is about being generous and doing your best work. Not perfect work, just your best. And then ship it. And then tomorrow you can make it better.If you're an entrepreneur, small business owner, or involved with marketing in any organization, including non-profits, you need to read this book. Oh and one final book nerd note: at 5.3 inches by 7.3 inches, the size of this book feels just right to hold in my hands.