igloohome Keybox 3 Smart Lock Box, Large Key Safe w/Airbnb Sync (iOS/Android) – Remotely Generate Bluetooth-Keys & Pin Codes Without Internet

I have been using this lockbox for over 2 years, and it has worked fantastically! It's very easy to connect to Airbnb so that it automatically sends the codes to guests upon check-in. It's also straightforward to remotely set up access as needed (e.g., for cleaners or guests on platforms other than Airbnb), and you can specify the time frame during which the code works.The only minor issue I've encountered is that after 2 years, the cover of the lockbox, where the numbers are, has a plastic film that is getting frayed, making it harder to read the numbers being pressed.

I love these for remote pickup,or locking my keys on the car for my guests to pickup and return my rental cars. I just wish I could remotely program it! 🥲🙂 They are currently only able to be programmed when the phone is within a few feet of the box. It is very sturdy. It is not RFID protected, so you will need a faraday bag for keys with signals. It does come with one, but it's not very sturdy, so extras are a necessity.

I use this to manage a rental across the country. I'd buy another in a heartbeat.

The lock works well. However the bridge is the most finicky device.As far as customer service this is what happened:1. First bridge: i plugged it into my mac and the lights were not coming on. When I called customer support I was asked to send a video showing that it doesn't work after plugging it in. I did and they sent me a replacement.2. Second brige: I had the same issue with the lights not coming on - but then figured out the problem. It had to do with how I was connecting the bridge. So then I set up the bridge just fine. And everything was working great. I retested the first bridge and it was working fine too.3. No good deed goes unpunished: I wrote back to let them know that both bridges were in fact working and that I can send the new bridge back. They accepted. So I sent the new bridge back.4. Come to find they sent me more emails wanting a tracking # and that if I didn't respond, they would delete my bridge from my app! WHAT???Unfortunately for me - I didn't keep my receipt from USPS so now they are saying they can't reenable my old bridge. This is no way to treat a customer who was nice enough to voluntarily disclose that both bridges were working and ship one of them back at his own expense.

I ordered the Igloo Keybox 3, unfortunately the unit I received was improperly assembled and was missing the battery terminal in one of the battery bays. I called tech support just to give them a heads up the unit I received slipped though their quality control process..They instructed me to follow Amazon's return process and they were very thorough in following up to make sure the situation was resolved to my satisfaction.The replacement unit has been working fine. Was fairly straight forward to figure out. Allows for opening using a code or Bluetooth from the app on the phone.

I had spent a lot of time trying to find a lockbox to use that I could "share" codes with someone else without having to change my own code when I didn't want to "share" anymore. I have 2 of these at an Airbnb remote/rural property, one is for emergency key access for guests and the other is for housekeeping and property managers. We have smart locks for most things, but they do fail to update on occasion...and this allows me to easily set dedicated codes for house keepers, property management, or any maintenance people.The best part is that you can actually generate codes remotely with no Internet access and zero connectivity to the lockbox it self. These algorithm generated codes are phenomenal, I can easily generate a 1 time code or one for a window of time...even when the power is out, or the Internet is down.The 3rd box is at my primary residence, where we also have smart locks...but smart locks fail, and we also have some 100+ year old latches that are key based. This allows my family to each have their own code, our neighbors/house sitters can have a code, or if we need to quickly provide access to someone we can always use the algo codes too.

We used this model for six years on our cottage in Kitty Hawk, North Carolina. Although it was not in direct weather, its in a salt aIr environment and still serviced us well for those six years. We bought a new one earlier this year and within a few months it stopped functioning. After executing a few simple troubleshooting steps, the service representative at Igloo simply sent us a new unit. The warranty process was simple and our problem was quickly resolved.

We've had this lock for a couple of years and it suddenly stopped responding - which is a challenge for us as STR owners. We reached out to the company and they were nothing but helpful. They promptly troubleshot with us. Once they confirmed that it was truly non-responsive, they proceeded to offer us a replacement or a discount off of the latest model. I received the new product within a week. Truly phenomenal customer service that I was not expecting given the age of the lock. Big fan.