MOBI Emergency Alert Button, Smart Wireless Caregiver Support Monitoring System - 24/7 Live Professional Emergency Support – Medical Alert SOS Help Button

Had a little difficulty connecting it to my wifi but once I worked it out I could not be happier. A perfect, cost effective solution for sharing caregiver responsibilities. We are all notified of a button push, then we send a group text to let each other know who has it covered. Love it!

Wonderful concept.Mobi customer support was exceptional.Mobi Plus app was straightforward and had easy-to-follow on-screen instructions.Unfortunately, the necessary 2.4 GHz signal required for adding the hub device and emergency call button sub-device simply would not link-up to the app. I worked with the internet service provider and with Mobi customer service to ensure all settings were appropriate/correct, including splitting the dual-band 2.4 GHz Wi-Fi domain/login from the 5G domain/login service. Even though the 2.4 GHz Wi-Fi signal was perfectly sufficient for the phone and phone app, the hub simply would not connect, and attempts indicated insufficient internet strength. Unfortunately, I had to return the unit and look for an alternate system.I do think some if not all of the issue with link-up was due to insufficient AT&T internet service/signal strength in the home where we were attempting to use the system.

App needs work to make set up instructions clearer/easier on what/how it will set up. Maybe add short videos linked to clarify or just make interface clearer. Will look into adding buttons, incase patient is on the floor. Not sure if you can addition products without hub or how many items hub will support.

My MIL needed a way to allow remote monitoring of her husband while she runs errands. A camera, teo-way voice and a way for him to easily request assistance were needed. 24/7 first-responder dispatching (and the accompanying monthly subscriptions) is not required at this time, but they may want to add this as they “age-in-place” in their own home.Mobi provided a camera with voice and a simple panic button solution without a subscription. Set-up was a breeze. We even purchased a second panic button so one is always nearby. Great job Mobi!

With the aging baby boomer market increasing, medical alert systems are becoming more prevalent. They range in functions, range and corresponding costs. This MOBI System addresses a need for an alert mechanism where a button press will activate a notification/alert (or more defined actions dependent upon paid service options). The basic system is limited to presses of the "HELP" button. MOBI is expanding their ecosystem, including "multiple buttons, sensors & cameras for broader in home monitoring." Of course, these will entail additional purchases/costs.This basic setup includes an alert transmitter, with a large "HELP" button and a hub/base that acts as the wifi intermediary, to process the alert and act in accord with the level of service chosen (either the free mode or subscribed services). To effect the pairing and setup of the MOBI system you need to download the app and register an account. This process takes some time, but is not an arduous task. (We chose to leave out information and medical history, creating a very basic account to test out the alert system.)The basic, free service is fine for notification that the button is pressed. If the person using the system doesn't have serious physical/mental circumstances, and is in reasonably good shape, this could suffice for most instances. I hesitate to say 'emergencies' because a serious emergency might preclude being able to even pressing the button.The range of the hub/base unit and transmitter is stated as 1000 feet. However, that is open air range; Actual range will depend upon the physical environment, which will reduce that range (walls, appliances will block signals). So, you can choose a central location or decide upon a key location where the user is most vulnerable or spends most of their time. And, make sure that it is within good range of the home wifi.The free service option is limited, but free. It is fine for simple notifications. Active monitoring and attending services are offered with payment. Monthly cost is $7, or a prepaid annual cost of $60. This is a decent cost for active monitoring/actions, if your circumstances warrant. As a comparison: "On average, medical alert systems range in price from $20 to $60 per month." (Consumer Reports) It is important to compare costs and associated services, and evaluate along your needs.At the current cost of $99, including a $30 discount, it's a decent value. If the free level of service is adequate for your situation, it's worthy of serious consideration. The paid level, which you can select at any time, is still a good value when compared to competition price options.Overall, it's a competent alert, notification system. it earns a 4 star rating.

The app was complicated to set up, but I did finally get all the setting right for my 84 yr old mother. The button NEVER connected to the monitored network, and I called the company no less than 6x to resolve. I explained my mother does not know how to do anything technological, but of course, thats what was needed to create the link. I have to say, you serve old people, not people that are app savvy. Get some understanding what you do, which is selling an an emergency button for people at risk. They are not 30 yr olds, they are 80 yr olds!! Terrible company, service and product. Forget it and get life alert.

I have not been able to get this to work. When trying to return they have a restocking fee that was half the cost of the unit

Bought this to use with my mom. It works great. Sound at first didn't work, but I went to my settings and turned everything up. It's quite loud now.